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Frequently Asked Questions
1. Where does Challenge Vietnam take place?
This race takes place in Nha Trang City, Vietnam. Athletes will traverse a point-to-point 1.9 km swim is in the central part of Nha Trang coast right across the “2/4 Square”. The bike ride will be done along the coastline. The coastline passes through the resort segment of the city, the local boat harbor, and along cliffs. The 21-kilometer run will be a double out-and-back run course.
2. What is the weather usually like?
The average temperature on Nha Trang for September is 77.9 degrees Fahrenheit.
3. What is the entry fee?
4. Is the swim a mass start or a wave start?
The swim is a wave start.
5. Where can I find a map of the race course?
6. What is the Refund Policy?
All registrations for the Challenge Vietnam event are considered final upon payment. CV does not formally offer refunds, transfers, or deferrals of any kind. Participants should review and explore our Registration Refund/Cancellation Policy offered within the CV online registration.
This insurance product is low cost, and offers coverage for many of the most common occurrences that prevent athletes from entering or participating in the event. This is available for a fee of $30 as cancellation insurance. If you select the cancellation insurance option you may cancel your registration until the Feb 30 and you will receive the 100% of the amount paid less service fees. The $30 cancellation insurance is non refundable.
If you don't opt for the cancellation insurance of $30 you may:
Until the Mar 7, cancel your registration and receive 75% of the amount paid less service fees.
Until the Jun 7, cancel your registration and receive 50% of the amount paid less service fees.
Refund will no longer be available from Jun 8 onwards.
7. Do I need to qualify, validate or confirm my entry by completing another event?
No, competitors do not need to qualify or validate to enter. However, we do suggest competing in a shorter distance triathlon event before race day.
8. What categories are offered?
Professional/Elite and Age Group Division.
9. What are the age requirements?
All athletes must be 18 years of age on race day.
10. What age group will I race in on race day?
The agre groups will be the following:
1. 18 - 24 years
2. 25 - 34 years
3. 35 - 44 years
4. 45 - 54 years
5. 55 & above
11. Will there be relay teams?
12. Can family members and/or friends check-in for me and pick-up my race packet?
No, only registered athletes are allowed into Athlete Check-In. Please bring your photo ID and USAT card (if applicable) during designated check-in hours.
13. How do I determine whether I should race as an age grouper or professional?
You must declare your status and race in that division. Professionals must hold a valid professional/elite card or a letter from their country’s federation.
14. What are the wetsuit restrictions?
Wetsuits cannot measure more than 5 mm thick.
Wetsuits are permitted if the water temperature is up to (and including) 76.1 degrees Fahrenheit (24.5 degrees Celsius) or colder.
Wetsuits will be prohibited in water temperatures greater than 83.8 degrees Fahrenheit (28.8 degrees Celsius).
Athletes who choose to wear a wetsuit in water temperatures 76.2 degrees Farhrenheit (24.55 degrees Celsius) and up to 83.8 degrees Fahrenheit (28.77 degrees Celsius) will not be eligible for Age Group awards, including World Championship or Rolldown slots.
Full wetsuits are permitted (arms and legs covered).
The De Soto Water Rover and the Speedo Elite Triathlon Wetsuit with forearm flaps wetsuits are PROHIBITED
Athletes should contact the wetsuit manufacturer directly to confirm whether their suit is legal
Race Officials will be monitoring athletes on race morning to enforce wetsuit restrictions.
15. When wetsuits are prohibited, what are the swimwear restrictions?
Swimwear (Skinsuits/Speedsuits) must be 100% textile material, which is defined as materials consisting of natural and/or synthetic, individual and non-consolidated yarns used to constitute a fabric by weaving, knitting and/or braiding. Simply put, this would generally refer to suits made only from nylon or Lycra that do not have any rubberized material such as polyurethane or neoprene. Swimwear must not cover the neck, extend past the shoulder, nor extend past the knees. Swimwear may contain a zipper. A race kit may be worn underneath swimwear.
16. In non-wetsuit swims, am I allowed to wear my compression gear?
No. Compression wear is considered illegal equipment in non-wetsuit swims. This includes compression sleeves, compression socks, or compression tights. Any compression wear that extends past the shoulder or knees will not be permitted in non-wetsuit swims.
17. Are snorkels allowed?
Swim goggles and facemasks may be. No fins, paddles, snorkels, flotation devices of any kind are permitted.
18. Are disk wheels allowed?
Yes, disk wheels are allowed.
19. What are the courses cut off times?
Swim: Each wave will have 70 minutes to complete the swim. Athletes who take longer than 70 minutes to complete the swim will receive a DNF. Additionally, any athlete that starts in the final wave and misses the 70 minutes cut off will not be allowed to continue on in the race and will receive a DNF.
Bike: 5 hours and 30 minutes after the final wave start.
Run: 9 hours after the final wave start.
Total Time Cut-off: The race will officially end 9 hours after the final wave. Each athlete will have 9 hours to complete the race. Any athlete that takes longer than 9 hours to complete the race will receive a DNF and will not be eligible for age group awards. Additionally, athletes that are in an earlier wave and finish before the final course cut-off but take longer than 9 hours to complete the race will receive a DNF
20. Will family members and/or friends be allowed into the medical tent to look for their athlete?
The Medical Tent is highly congested and spectators will not be allowed in. There will be a Medical Information Tent next to the Medical Tent where medical updates will be available on athletes who enter the Medical Tent.
21. If there is a problem with my race timing; who can I contact?
If there is an issue with timing, please contact: firstname.lastname@example.org
22. I didn’t turn in my timing chip after the race. Where do I return it so I won’t be charged the ``lost chip`` fee?
Pulse Active, 6Fl, 9 Nguyen Trai, Dist.1, HCMC, Vietnam
a) Please use package envelope
b) Do not put any value on it for customs
c) Return it within the next 5 business days.
23. Can a family member and/or friend cross the finish line with athletes?
Yes, Families crossing the line with athletes is the high point of the day for athletes and family members alike – it’s so easy to manage, why wouldn’t we?
24. Who do I contact for media-related inquiries?
Please contact: email@example.com
25. Can I bring communication or music devices on the course?
MP3 players, phones, speakers, or any other devices are not allowed on the bike and on the swim course. However, they are allowed on the run course.
26. Where can I learn more about Hotel/lodging/travel logistics?
27. Where can I sign up to Volunteer?
Please Kindly stay updated on our fanpage at https://www.facebook.com/ChallengeVietnam/
28. Will spectators be able to take their cars on course to follow athletes?
No, for safety reasons we ask that you do not attempt to follow your athlete by car. The best place to watch your athlete is in the transition area and the finish line. Any vehicular traffic on the race course should expect long delays. Please do not attempt to gain access to the race course with your vehicle. We want to keep the course as safe as possible for the athletes.